Contact Us for Customer Service

United Bank is committed to serving its customers. Your problems are our problems, and your financial needs are our opportunities. We encourage you to utilize our online forms to express your requests and notify us of problems. Our request forms are secure, and will be addressed immediately upon receipt. We typically respond or update messages within 2 hours.*

*A response may occur the following business day if initiated after hours (5 p.m.).

For customer service requests such as address changes, check orders, and requests for a copy of a check or statement, go to our secure homebanking section at "Do Your Banking."

Customer Service - for customer service and general questions about products and services.

Report Lost or Stolen Debit Card - Outside normal Contact Center hours of 7am - 11pm Monday through Saturday - Dial 1-800-847-2911.

Contact Your Branch - via email or by phone.

Feedback Form - to share your comments and suggestions with the Senior Management of United Bank.

Technical Support - for technical assistance with AccessUnited services.

Webmaster - for issues regarding our website.